Privacy Policy

Last updated: May 2026

1. Overview

Applied Software Group LLC ("we", "us", or "our") operates the Agent Platform, an AI-powered chat assistant SaaS platform. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

2. Information We Collect

Account data: When you register, we collect your name, email address, organization slug, and password (stored as a salted hash).

Uploaded documents: Documents you upload to build your assistant's knowledge base are stored securely and used solely to power your assistant's responses.

Conversation logs: Chat conversations between your website visitors and your assistants are logged and accessible to you through the portal for review and quality improvement.

Technical logs: We collect standard server logs including IP addresses, request timestamps, and error traces for security and debugging purposes.

3. How We Use Your Information

We use your information to provide and improve the Agent Platform service, authenticate your account, respond to support requests, and communicate service updates. We do not use your data for advertising.

4. Third-Party Processors

We share data with the following sub-processors to deliver the service:

5. Cookies

We use a single HttpOnly session cookie for authentication purposes only. We do not use tracking cookies, advertising cookies, or third-party analytics cookies.

6. Data Retention

Your account data, uploaded documents, and conversation logs are retained while your account is active. Upon account closure, your data is scheduled for deletion within 30 days.

7. Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), HttpOnly session cookies, and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us. We will respond to verified requests within 30 days.

9. No Advertising or Data Selling

We do not sell, rent, or share your personal data with advertisers or data brokers. Your data is used solely to operate and improve the Agent Platform.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email. Continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions, contact us at:
info@aichatplacement.com · (872) 287-5250